Technical Support — Health Tourism to China

Last updated: March 31, 2026

About this app

Health Tourism to China is an informational tool to help you plan and budget cross-border medical travel to China. It includes a trip cost estimator (USD), a hospital reference index with links to official sites, shortcuts to third-party flight and hotel services, general guidance on paying in China, and planning checklists.

This app does not provide medical advice, diagnosis, or treatment. We are not a hospital, clinic, or travel agency.

Requirements

Common questions

The calculator shows a sample total. How do I use my own numbers?

Open the Estimator tab and replace each field with amounts from quotes or estimates you trust. All figures are for your personal planning only.

Hospital links do not open or the site is in Chinese

Links point to official public hospital websites. Availability, language, and international patient services change. Contact the hospital directly using the information on their site.

I need help while I am in China (non-emergency)

You may use the contact options shown in the app:

Support is informal and not available 24/7. It is not a substitute for hospital staff, emergency services, or consular assistance.

Emergencies in China

App crashes, freezes, or will not install

  1. Update to the latest iOS version supported by your device.
  2. Update Health Tourism to China from the App Store.
  3. Restart your iPhone.
  4. If the problem continues, reinstall the app (you may lose locally entered numbers if they are not saved elsewhere).

Refunds

Purchases and refunds are handled by Apple according to Apple’s refund policy. We do not process App Store payments directly.

Privacy

See our Privacy Policy.

Changes to this page

We may update this support information from time to time. The “Last updated” date at the top reflects the latest revision.